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Frequently Asked Questions
- When will my order ship?
- Is there a minimum order?
- Why are your plates not protected with a film when shipped?
- Does Plaque-Mates have a catalog?
- What are the recommended settings for laser engraving Plaque-Mates plates?
- What process is recommended to rotary engrave these plates?
- When I use a diamond drag engraving method, the engraving is not consistent
- Can I engrave a Plaque-Mate plate with a burnishing tool?
- How many plates are in a case?
- Can I make a suggestion for a new design?
- When will my order ship?
If received before 12:00 EST, most orders will ship that same day.
- Is there a minimum order?
Yes, the minimum order is $24.00
- Why are your plates not protected with a film when shipped?
Because Plaque-Mates plates are sublimated, placing a film on the plate could result in ghosting and thus clouding the image.
- Does Plaque-Mates have a catalog?
Yes. You can request one by emailing us through the Contact Us form on our website. You can also download a digital copy from our website. Look for the "Download Catalog (pdf)" in the shopping cart area.
- What are the recommended settings for laser engraving Plaque-Mates plates?
It is recommended that the same settings used for anodized aluminum or brass-plated steel would be used to engrave these plate.
- What process is recommended to rotary engrave these plates?
The best method used to engrave these plates are with a rotary diamond tool. A diamond drag tip can also be used, but the pressure typically needs to be increased to penetrate the top surface.
- When I use a diamond drag engraving method, the engraving is not consistent
Our recommendation if using a diamond drag method is to increase the force used to engrave the plate on your engraver. When that force is not enough, we suggest that you engrave that plate twice.
- Can I engrave a Plaque-Mate plate with a burnishing tool?
Because there is a coating on the aluminum that is used for our process, using a burnishing tool seems to "gum up" the aluminum and doesn't leave a nice finished look. We highly recommend using a rotating diamond tip
- How many plates are in a case?
Six (6) plates are in each case.
- Can I make a suggestion for a new design?
Sure. We are always looking for new ideas. Many of most recent suggestions have been recommendations by our customers. Just email us your suggestion.